Your new role
Location: Loughborough, LE11
Hybrid (after training): 4 days in office, 1 day working from home
Length: long-term temp
Start: ASAP
Key responsibilities:
1. Receive and handle customer requests.
2. Work closely with suppliers and other teams to ensure accurate and timely implementation of new products.
3. Ensure accurate information from customers to process requests efficiently.
4. Accurately update product data attributes in the internal system.
5. Maintainplete and accurate product information in line with business rules and guidelines.
6. Negotiate.
7. Meet departmental targets for turnaround times and delivery performance.
8. Drive internal process improvements using internal systems.
What you'll need to succeed
9. Proven Customer Service
10. Strong Technical Skills: Proficient knowledge of Microsoft Access, Microsoft Excel, and Cognos
11. Ability to work under tight deadlines and demonstrate flexibility with priorities.
12. Effectivemunication, both written and verbal
13. Ability to work independently as well as effectively in a team environment.
14. Excellent negotiation abilities.
15. Ability to multitask and pay attention to detail.
16. Customer-Centric Attitude