Overview
Croudace Homes is a family-owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we are committed to building high-quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time.
At Croudace, we believe that a solid foundation starts with the right people. We foster a culture of open communication, respect and continuous growth. We listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on wellbeing and work-life balance, we create an environment where our employees feel valued, motivated, and empowered to succeed. We are proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.
Receptionist
An exciting opportunity has arisen for a confident and motivated Receptionist to join our facilities department, based in our Western Office in Theale. This is a newly created role required to support the Facilities Manager and Regional Department Heads, primarily with front-of-house services with lots of variation in tasks and responsibilities in a supportive and friendly environment.
What you'll be doing
Reporting to the Technical Manager, your primary responsibility will be to prepare and issue detailed house type designs in line with the agreed programme. These designs must meet the Company's standards as well as all relevant regulatory and technical requirements. You will work closely with site, attending when required, to oversee projects and ensure compliance with technical designs.
The role consists of:
* Taking and fielding calls to all departments across all Regions
* Liaising with other receptionists from other Regions
* Greeting and welcoming visitors, contractors and suppliers
* Maintaining staff database for Western Region
* Opening, distributing and franking of all mail
* Recording of all parcels received into the building
* Organising internal and external meetings and functions held within the Western office
* Ordering of all supplies, including stationery
* Maintaining stock supplies for breakout area
* Attendance at quarterly reception meetings
* Liaising with building management contractors
* Assisting departments with administrative duties
Skills & knowledge you'll bring
The ideal Receptionist will be confident and self-motivated, with good interpersonal skills, alongside a high level of organisational skills. Good communication skills are an essential part of the role as you will be expected to liaise with staff of all levels, contractors and our clients and visitors.
Why join Croudace?
At Croudace Homes, we believe our people are our greatest asset and we're committed to rewarding and supporting them. In return for your skills and dedication, you'll receive a competitive package that includes (role dependent):
* 26 days holiday, increasing with service, plus an additional day off to celebrate your birthday
* Generous Pension Scheme with up to 10% employer contribution
* Discretionary bonus to recognise your performance and contribution
* Wellbeing benefits: discounted gym membership, a health cash plan (with cover for children), private Bupa healthcare (based on role & service length), mental health support via our EAP programme including access to counselling, biannual health checks
* Life assurance cover of up to 8x your annual salary
* Up to three paid volunteer days each year to get involved in meaningful community projects
* Training and development opportunities, including support for professional memberships and continued career progression
* Enhanced Family Friendly leave options, recognising that starting or growing a family takes many forms
* Everything else: retail discount platform, free fruit in the office, monthly dress down Friday raising money for nominated charities, fund match for charity sponsorship and modern offices that facilitate collaborative working
At Croudace, we don't just build homes—we build fulfilling careers. If you'd like to find out more about this role, please get in touch at recruitment@Croudace.co.uk.
If you believe you have the skills and experience we're looking for, we'd love to hear from you. Apply today and make the next move in your career with Croudace Homes.
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