About Us
We are one of the largest adult social care providers in the UK, committed to delivering high‑quality, person‑centred support that helps individuals lead fulfilling and independent lives. With our Residential, Supported Living, and Complex Care services we focus on inspiring people to achieve their goals and enhance their life experiences.
Role Overview
As a Service Manager you’ll play a pivotal role in leading and managing the operations of our services. You will ensure the delivery of high‑quality care, create a supportive environment for the people we assist, and maintain effective relationships with families, professionals, and external stakeholders. You’ll be responsible for overseeing the day‑to‑day management of our residential and supported living services in Scarborough, ensuring compliance with regulatory standards and fostering a positive and inclusive atmosphere.
Key Responsibilities
* Manage and oversee the day‑to‑day operations of the services.
* Lead, inspire, and develop a dedicated team to provide high‑quality care.
* Ensure compliance with CQC regulations and internal policy.
* Maintain positive relationships with stakeholders, including families and external professionals.
* Manage budgets, staffing, and resources efficiently to ensure sustainable performance.
* Foster a culture of continuous improvement and high standards of care.
* Promote a person‑centred approach, ensuring the people we support achieve their personal goals.
What We’re Looking For
* Proven experience in a leadership/management role within social care.
* Level 5 Diploma in Leadership for Health & Social Care or equivalent (or willingness to work towards).
* Strong knowledge of CQC regulations and compliance requirements.
* Excellent communication and interpersonal skills.
* Demonstrated ability to manage budgets, resources, and performance efficiently.
* Passion for delivering person‑centred care and fostering team development.
* Full UK driving licence (desirable).
Benefits
* Up to £33,000 per annum (depending on experience).
* 25 days of annual leave + bank holidays and birthday off (after one year).
* Enhanced sickness pay and additional holiday days for length of service.
* £300 referral bonus for recommending a friend.
* Industry‑leading training and development opportunities.
Location
Scarborough, YO12 5PB
Shifts
Full‑time, 37.5 hours per week (Monday to Friday, 9am–5pm)
Salary
Up to £33,000 per annum (dependent on experience)
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