A great opportunity has arisen for an experienced HR & Quality Assurance Co-Ordinator to join a busy and evolving business. This is a varied role combining HR, internal auditing, compliance, document control, and IT coordination. Key Responsibilities Human Resources: * Manage day-to-day HR operations and liaise with external advisors as needed * Oversee recruitment, onboarding, and inductions * Process weekly payroll and administer pensions and holiday tracking * Maintain training records and coordinate external/internal training * Manage apprenticeships and employee reviews * Ensure all HR policies, handbooks, and contracts are up to date * Oversee DBS and security clearance applications Quality Assurance: * Conduct internal audits and support external accreditation processes (e.g. ISO) * Prepare documentation for tenders, PQQs, and subcontractor audits * Lead quarterly HSEQ and management meetings * Track KPIs and maintain improvement/action logs * Review and maintain all business procedures and policies Administration & IT Support: * Act as first point of contact for IT issues and equipment procurement * Manage phone contracts and support contract renewals * Maintain website content and internal training platforms * Oversee Teams-based task management and workflows * Support insurance renewals and grant applications * Ensure notice boards and communication channels are current What You’ll Need * 5 years HR experience * Working knowledge of employment law and HR best practices * Experience in internal auditing and QA processes * Proficiency in Sage Payroll, Microsoft Office & Teams * Strong written and verbal communication skills * High attention to detail and organisational ability * Ability to handle confidential information with discretion * Experience supporting tenders and compliance submissions * Knowledge of GDPR and HSEQ principles Desirable Qualifications * CIPD Level 5 (or working towards) * Business Administration Level 3 * Internal Auditor Certification