Responsibilities
* Deliver individualized support to residents at Cedar Lodge or similar accommodations, addressing needs such as mental health, substance misuse, criminal history, and unemployment.
* Conduct outreach across East Herts to verify rough sleepers and support them in accessing appropriate housing solutions.
* Build rapport and encourage positive engagement with services among residents.
* Develop and maintain support plans with clear, achievable outcomes in collaboration with residents, council officers, and external agencies.
* Maintain accurate and up-to-date case files and contribute to service monitoring and reporting.
* Coordinate referrals to internal and external support services and assist residents in engaging with them.
* Support residents with financial management, including benefit applications and housing-related claims.
* Work closely with Housing Options Officers and other stakeholders to ensure a coordinated approach to support and housing provision.
Essential Experience Required
1. Experience working with rough sleepers and a current understanding of the reasons contributing to rough sleeping.
2. Ability to develop and maintain strong working relationships with customers, colleagues, and partner agencies from various support organizations and accommo...