Reporting to the Service Manager, and working closely with clinical colleagues, the Deputy Service Manager will deliver the integrated clinical, operational and financial performance for a specified Specialty.
This role is responsible for ensuring national and local access targets are achieved, along with ensuring aspects of people, performance and financial objectives are delivered as per Specialty business plans. The Deputy Service Manager will provide local leadership, ensuring delivery of objectives and driving forward the service to improve the operational effectiveness.
The post holder is expected to provide proactive and visible leadership. Leadership will span four key areas: service leadership, people and personal leadership, quality leadership and collaborative leadership.
This job description provides a generic description of the main responsibilities of the Deputy Service Manager role. The job description will be modified to reflect any Division and Group specific responsibilities as appropriate.
Main duties of the job
* Provide leadership to the Specialty and contribute to developing strategic direction.
* Be accountable for the operational management of the Specialty.
* Support the Service Manager and Group Manager with the financial performance of the Group with oversight of the specialty.
* Ensure specialty-level commitment to develop plans to move the Trust to 7/7 working.
* Support the Service Manager in reporting to Group Board meetings on specialty performance.
* Represent the specialty at local levels, developing partnerships, sharing best practice and integrating this knowledge within the Trust.
* Set an example to other staff through own personal behaviours.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year.
We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Royal Cornwall Hospitals NHS Trust is a research active organisation.
South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities.
Person Specification
Qualifications
* Educated to degree level in a relevant area of study
* Evidence of continuing professional development
Experience
* Previous and successful operational management experience gained within the health sector
* Experience of supporting: o change within a complex organisation o operational delivery o management of operating budgets and delivering financial surplus o management of teams and individuals
Knowledge, Skills & Abilities
* Highly developed operational leadership skills
* Highly effective presentation skills (written and verbal) with well-structured reasoning
* Proficient ICT skills including analysis, interpretation & presentation of complex data
* Detailed knowledge of: Clinical Quality & Safety methodologies Clinical & Corporate Governance frameworks Relevant legislation and best practice Governance & risk management systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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