Inghams and Santa’s Lapland are part of Hotelplan UK, a Group of specialist tour operators.
As a Group we are incredibly passionate about the holidays we sell, and our employees both in the UK and Overseas are focussed on ensuring that we meet, indeed exceed, the expectations of our customers.
Our vision - “To be the most loved travel company in our markets, famous for customer experience and sustainable travel”.
The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people. We are united by our shared passion for our exceptional brands - Inghams and Santa's Lapland. Driven by a strong sense of purpose, staying true to our commitment to our people and planet.
If you're looking for a career that's not just a job but a fulfilling adventure, we welcome you to explore opportunities with us. Join our team and be part of a dynamic, purpose-driven business dedicated to making a positive impact in the world. Join us on our journey, creating extraordinary travel experiences for all.
Our vision is to be the most loved travel company in our markets, famous for customer experience and sustainable travel.
We put people at the heart of everything we do and are proud of the extensive benefits we offer.
This role is based in Farnborough, Hampshire with 2 days per week in the office. Our office is within walking distance of the train station and has free parking. This is a full-time position, however work life balance is important to us and so we are open to discussion on flexible working patterns (minimum 4 days per week).
Salary: £30,000 p.a. + bonus
Fixed term contract for 12 months
About the role:
This is a great opportunity for someone to start their product career. You will play a key role in supporting the Destination Managers and the wider product team in delivering high-quality, memorable travel experiences. You’ll assist in developing and maintaining inspiring holidays that reflect our company’s ethos, align with customer expectations, and contribute to sustainable, profitable growth.
You'll become a go-to expert on the regions, resorts, accommodations, and local partners that make our holidays unique. You’ll collaborate closely with multiple departments across the business to ensure your destinations are promoted effectively and operate seamlessly from planning through to delivery.
Your work will involve a balance of creativity and analysis: from researching our destinations, to monitoring sales performance, customer feedback, and competitor activity to inform future product development.
Am I the right person? We are looking for your application to demonstrate:
* Passion for skiing/snowboarding and/or walking/hiking.
* Familiarity with European mountain holiday destinations.
* Experience of working in an analytical role or have a degree in an analytical subject.
* Strong attention to detail and time management skills.
* Confident team-player with the ability to build and maintain strong working relationships.
* Good communication skills along with the ability to effectively co-operate with cross functional teams.
* Ability to thrive in a fast-paced work environment with tight deadlines.
* Good skills in Microsoft Office programmes including Excel.
* European language skills are desirable.
* Previous experience working in the travel industry is desirable.
Sustainability and responsible tourism is at our core and our values will be close to your heart.
Diversity is to be celebrated. Life would be dreary, and change would be slow, if we all thought the same way. We challenge our ideas, each other, and our business partners - always with respect and kindness.
Inghams & Santa's Lapland are a part of Hotelplan Group, a well-established and diverse family of specialist tour operators, with a long tradition of developing and operating market-leading experiences. The family comprises ski and walking holidays with Inghams and Santa’s Lapland; adventure travel with Explore Worldwide; and self-guided experts, Inntravel.