We are recruiting for a Business Product Manager for a well respected and established Lloyd's of London insurance syndicate. As Business Product Manager you will establish yourself as the product expert and go-to person for understanding the various HR, compliance and Risk products including but not limited to, applications, warehouses, methodologies, and reporting solutions.
NB: This role requires someone who has worked within the insurance sector, preferably commercial or Lloyd's of London insurance. If you have no insurance experience, you will not be considered for the role.
Role Purpose:
* Tackle operational issues, mitigate risks, and seek opportunities for process improvement or automation, while staying updated on technical and regulatory changes affecting both areas
* Oversee the sequencing of operational and IT updates within these areas, ensuring project outcomes align with goals, and orchestrating both team’s engagement in business-wide operational change
* Continually monitor and update HR, compliance and risk business processes, ensuring they are evaluated regularly and adapted to reflect any changes as a result of I.T Initiatives
* Work closely with the Head of Portfolio Strategy to ensure any initiatives in these areas align to strategic objectives and the required prioritisation has been applied
* Help develop the newly created Product Management capability, with a focus on developing core competencies and cultivating a culture of ‘continuous improvement'
Responsibilities:
* Undertake a continuous review of the existing products, identifying areas for improvement, and making recommendations to provide better outcomes for the HR, compliance and risk teams
* Assist in troubleshooting and investigating operational issues that arise within both teams, helping propose and work through potential solutions
* Proactively identify potential operational risks within HR, compliance and risk, ensuring all risks are monitored, actioned and if possible mitigated
* Work with both teams to analyse business processes and workflows identifying areas for improvement or automation
* Familiarise yourself with technical and regulatory changes to understand how they might impact the HR, compliance and risk landscape
* Provide technical support to the business on behalf of both teams, including acting as a SME on projects, participating in workshops and contributing to project delivery as required
* Build strong working relationships with key stakeholders across the business including but not limited to Operations, I.T, Underwriting, Finance, Pricing and Actuarial
* Perform any required analysis to support and promote the funding of all discretionary initiatives on behalf of the HR, compliance and risk teams
* Oversee and assist in the monitoring and achievement of any project benefits from the HR, compliance and risk teams, confirming their alignment with the initial business case objectives
* Facilitate the prioritisation of all operational and IT changes within the HR, compliance and risk business areas, by co-ordinating both business teams across large-scale transformation projects, handling small change service requests, and contributing to the ongoing development of data warehouses