Job Description Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As the ER Strategy Manager, you will lead the development and implementation of strategic ER & HR Investigations initiatives across Sky. Acting as a key strategic advisor, you will use data insights and trends to ensure best practice and interventions to support business goals, mitigate risk, and enhance the service. You will work closely with senior stakeholders across HR, Legal, and the business to ensure alignment between operational ER & HRI delivery and mid-term strategic planning, using insights and trends to shape policy, process, and decision-making. All in service of improving the manager and employee experience. What You’ll Do Develop, plan and prioritise the ER roadmap in partnership with the Head of ER, ensuring alignment with business priorities, legal requirements, and Sky’s values Use data and case trends to identify emerging risks and opportunities, shaping proactive ER interventions, prioritisation and policy updates Working closely with Policy, System and technology teams to ensure our requirements are considered, prioritised and delivered in relation to case management systems – covering both manager self-service processes and ER/HRI team processes Research & Develop targeted ER learning interventions for HR teams and business leaders, aligned with strategic priorities and legal requirements. These could be face to face, online, utilising AI or other emerging technology and tools. You will hold accountability for how we utilise AI within this team. Collaborate with ER Delivery and HR Investigations teams to ensure strategic alignment, knowledge sharing and engagement. Alongside the ER and HRI managers, drive continuous improvement across ER & HRI processes, tools, and frameworks Working closely with the Sky Listens Programme team and Group Risk to understand and support the management of our compliance and risk profile as it relates to Fair Employment activity. Line management of an ER Strategy Lead, providing direction, coaching, and support to ensure delivery of key ER priorities, while fostering their development and enabling high performance What You’ll Bring A big picture thinker, with a track record in planning, prioritising strategic roadmaps or plans based on multiple inputs and requirements Demonstrated success in delivering proactive ER or HR interventions, ideally at scale and through collaboration with others Proven ability to build trusted relationships and influence senior stakeholders An analytical mindset, with experience of using data and insights to identify patterns, trends and prioritise activity/shape proactive interventions Experienced in coaching, mentoring, and sharing business insights to build team capability Clear, influential communicator with strong commercial awareness and ability to engage and inspire others Team Overview Our HR team is all about making Sky a great place to work that’s both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time – it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards There's a reason people can't stop talking about. Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How You'll Work We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Osterley Your office base: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We will consider candidates who can work from the following locations: Livingston and Osterley. Inclusion At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.