We have a fantastic opportunity for the right candidate to join a well-established, reputable, friendly dealer group. The successful candidate will have previous sales administration experience and be used to a busy working environment. Knowledge of Pinnacle is preferable but not essential as any transferable skills will be considered.
What we are looking for:
* You must be able work independently and ensure the smooth running of the administration department
* A proven track record in fulfilling your duties with no errors is essential
* A polite telephone manner along with being well presented and punctual are vital
* Competent ICT skills in the format of Excel, Outlook, Doc's and more are essential
* Being able to work under pressure and stick to deadlines are imperative
Key Job Areas
Co-ordinates orders and delivery activity. Liaises with the sales team and processes vehicle orders in line with the sales order, demonstrators or showroom stock requirements
* Liaises with Sales team and completes sales invoicing, ensuring all costs are included
* Completes all pre-delivery related administration
* Provides general support to the Sales team and Business Sales Specialist, keeping them informed of customer order status and any issues that may arise relating to their sales
* Enters vehicle job sheet details onto After Sales department system to ensure records regarding pre-delivery work hours requirements are accurate and up to date
Creates & updates stock lists & manages the Dealership database
* Manages the stock management system, reporting any technical problems as necessary
* Keeps stock list records complete and up to date for new, used and fleet cars as appropriate
* Advises the Sales team on matters regarding stock activity so that they are always aware of the current stock status
* Liaises with the Sales/ Business Manager and ensures correct authorisation of new stock ordering
* Provides appropriate data input for the Dealership financial reporting and customer database management purposes
Works as a full member of the Dealership team
* Works with colleagues and other teams across the Dealership to seek out and deliver continuous improvements and provide a seamless service to customers
* Works with colleagues across the Dealership to investigate and resolve customer complaints
* Reports to head office, financial director, accounts department with any information they may require
Key Success Criteria
* Customer relationships
* Accuracy and timeliness of sales invoicing
* Accuracy and timeliness of pre-delivery administration
* Accuracy of stock list records
* Customer satisfaction (CES)
* Team working with other teams across the dealership
If you think you are the right candidate for the job, please complete the enquiry form to left to submit your application.
Job Type: Full-time
Pay: £25,000.00-£26,500.00 per year
Benefits:
* Company pension
* Employee discount
Experience:
* Administrative: 1 year (required)
* Motor Trade: 1 year (required)
Work Location: In person