MAKE A DIFFERENCE BEHIND THE SCENES
Acorn Homes is a provider of residential care homes for vulnerable children. We are proud to have multiple homes rated Outstanding by Ofsted, and as we continue to grow and welcome new homes into the Acorn family, we are looking for enthusiastic and dedicated people to join our team.
While our frontline teams provide direct care, our Head Office plays a vital role in ensuring everything runs smoothly behind the scenes. Every accurate record, organised system and well‑coordinated process helps support the children in our care.
Were now looking for a highly organised and proactive Head Office Administrator to become a key part of that support.
WHAT YOU WILL BE DOING AS A HEAD OFFICE ADMINISTRATOR
This is a varied and rewarding role where no two days are the same. Youll work across multiple departments to help keep the organisation running efficiently, compliantly and professionally.
KEEPING HEAD OFFICE RUNNING SMOOTHLY
* Providing high‑quality administrative support across head office functions
* Welcoming visitors and handling calls with professionalism and warmth
* Maintaining a clean, organised and efficient office environment
* Managing electronic filing systems to ensure records are accurate, compliant and accessible
* Supporting meetings, diary coordination and office organisation
* Ordering supplies and maintaining appropriate stock levels
SUPPORTING OUR PEOPLE AND HOMES
* Providing administrative support to HR, including note‑taking and document management
* Assisting Home Managers with regulatory documentation, including monthly reports
* Supporting Finance and Operations teams during busy periods
HELPING KEEP FINANCES ON TRACK
* Processing invoices, receipts and purchase orders accurately
* Monitoring petty cash and identifying discrepanciesSupporting administration of childrens savings records
* Arranging staff travel and accommodation
SUPPORTING TRAINING AND DEVELOPMENT
* Coordinating training logistics and bookings
* Maintaining attendance records
* Collecting feedback to support continuous improvement
ABOUT YOU
You are organised, reliable and proactive, with a strong eye for detail. You enjoy working across different tasks and take pride in keeping things running smoothly.
YOU WILL BRING
* Experience in a busy administrative role
* Strong organisational skills and attention to detail
* Confidence using Microsoft Office and digital systems
* Ability to manage multiple priorities and meet deadlines
* Professional and approachable communication skills
* Discretion when handling confidential information
IT WOULD BE GREAT IF YOU ALSO HAVE
* Experience in care, education, health or another regulated environment
* Exposure to finance or training administration
* A Level 3 qualification in Business Administration (or similar)
THE KIND OF PERSON WE LOOKING FOR
* Proactive and able to take ownership of tasks
* Reliable and thorough in your work
* Highly organised and methodical
* A collaborative team player
* Calm and adaptable under pressure
* Motivated to learn and improve
WHAT YOU NEED TO KNOW
* Enhanced DBS required (or willingness to obtain)
* Occasional travel to our homes may be required
* Full UK driving licence (or ability to meet travel requirements)
* Flexibility to support business needs when required
Head Office Administrator Benefits & Rewards
We value our team and offer a range of benefits to support you:
* Generous maternity and paternity packages
* Staff Loyalty Scheme, including extra annual leave days
* Staff Loyalty Scheme, including annual monetary awards
* Refer a Friend Scheme – earn up to £2,000 per referral (depending on experience)
* £40 birthday gift from the company each year
* Blue Light Card access to a wide range of discounts and rewards
* 28 days holiday (inclusive of bank holidays)
* Pension scheme
* Employee Assistance Programme
* Ongoing training and development, with opportunities to progress within a growing organisation
* A supportive team environment where you can make a real difference
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