Recruitment and Onboarding Co-ordinator
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£25,750 per annum
Remote with occasional travel
Main Areas Of Overall Accountability
* Organising and sending onboarding documentation including offer letters, contracts of employment, links to Horizon’s onboarding platform, details about the company and start dates.
* Working in conjunction with recruiters and operational stakeholders to ensure offered candidates are processed and onboarded in a timely and effective manner.
* Liaising with candidates throughout the onboarding process to ensure all relevant documentation required (DBS, RTW, referencing, etc.) is obtained in a timely manner.
* Ensuring that references are requested and chased in a timely manner.
* Managing delays in the onboarding process as appropriate including withdrawals.
* Ensuring that candidates and hiring managers are regularly updated on their onboarding journey.
* Liaising with operational stakeholders to agree a start date as soon as possible.
* Addressing negative references or DBS promptly, liaising with the appropriate teams including operations and employee relations.
* Assisting in the drafting of risk assessments where appropriate.
* Responding to any questions or queries from new hires in a timely manner.
* Working with IT to ensure that new hires have the necessary technical assistance to set up their hardware and software.
* Ensuring that the Safer Recruitment Policy is adhered to.
* Managing and updating the Horizon’s Onboarding systems.
* Providing weekly and monthly reports highlighting onboarding data including number of roles in process by division, service and role type and average time to hire.
* Contributing to the design and review of recruitment‑related policies.
* Drafting and reviewing onboarding documentation including reference requests, DBS and reference risk assessments and chaser letters.
* Ensuring that only high‑quality documentation is sent to candidates.
* Playing an active role in creating and updating Horizon’s onboarding toolkit.
* Ensuring that all onboarding documentation is saved to individual personnel files using Sage People or any other system as directed.
Key Deliverables
* Onboarding to be managed in line with the Safer Recruitment Policy
* Reduce time to hire to under 25 working days
* Reduced drop‑out rate during onboarding process
* Improve onboarding experience by increasing engagement and training within the onboarding process
Requirements for the role
* Experience of dealing with a high volume of vacancies
* A track record of efficiency, reducing delays from offer to commencement of employment as far as possible
* A track record of using data and metrics to devise solutions and drive actions
* Experience of working in a regulated environment
* A desire to increase employee engagement rates, retention and stability rates
* An excellent communicator – verbal and written with excellent attention to detail
* A true relationship builder
* Resilient
* Approachable
* Calm and compassionate
Always maintain compliance with data protection and GDPR.
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