Overview
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our simple mission is to empower, engage and inspire our consumers every step of the way.
Our team members are the beating heart of our stores across the world, bringing their passion to work each day and going above and beyond to ensure an exceptional customer experience. From the moment customers enter the store to when they leave, you will ensure they have an amazing experience—whether helping them pick a new pair of shoes or styling an outfit.
Responsibilities
* Creating amazing experiences for customers through authentic service that leaves a lasting impression.
* Achieving sales targets and performance metrics.
* Interact with customers and educate them on products, building rapport and lasting relationships.
* Store standards: maintaining front and back areas, visual merchandising, managing deliveries, stock replenishment, assisting loss prevention, and adhering to health and safety procedures.
* Cash management and adherence to all security, health & safety, and stock accuracy policies and procedures.
* Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Qualifications and Skills
* Flexible schedule and availability to work weekends and holidays.
* Retail sales experience is preferred, but not required.
* Passion for our brands and brand lifestyles.
* Excellent communication skills.
* A positive and professional attitude.
* Enthusiasm to learn and share product knowledge.
* Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
* US Candidates Only: High School diploma or equivalent; performing duties consistent with the Company's AAP/EEO goals and policies.
Working Conditions
* Retail environment
Benefits and Extras
* Generous clothing allowance
* Excellent training & development opportunities
* Quarterly bonuses
* 60% off all Sweaty Betty merchandise
* 25 days holiday (pro-rated if part-time)
* Refer a Friend bonus scheme
* Season Ticket Loan
* Access to Retail Trust – advice & support tool
* Dedicated budget to attend fitness classes (per store)
* Access to Sample sales
* Health Cash Plan benefit with Medicash available to Sweaty Betty UK Employees (following probation)
* Enhanced Family Leave policy
DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We celebrate diversity, embody inclusion, and create an equitable business. We are committed to equal employment opportunities and ensuring ALL applicants are considered for jobs. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business and to create a culture of belonging that empowers everyone to be their authentic best self.
We are on a journey and invite continuous learning, development, and progression across the business. We are committed to working with our DEI committee & DEI Collective to be champions, allies, and inclusive, always. When we say all, we mean it.
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