Description
Operations Manager
Location: Stafford
Salary: £60,000 – £70,000 per annum (depending on experience) + Bonus + Benefits
We are seeking a driven and experienced Operations Manager to join a thriving SME based in Stafford. This is a pivotal leadership role with the autonomy to influence operations, improve efficiency, and shape the future of our warehousing function.
About the Role:
Reporting directly to the Managing Director, you will oversee all operational activities across warehousing, goods-in, dispatch, and quality assurance. You will be instrumental in driving operational excellence through strong leadership, process improvement, and the implementation of modern systems.
Key Responsibilities:
* Lead and execute strategic operational initiatives in line with business growth objectives
* Manage day-to-day warehousing operations, including goods-in, despatch, and quality assurance
* Develop and lead a high-performing team with a culture of accountability and continuous improvement
* Implement and manage new IT systems to enhance productivity and workflow
* Oversee departmental budgets and drive cost-efficiency across all operational areas
* Establish and monitor clear KPIs to ensure consistent performance and service levels
* Ensure compliance with all health & safety legislation, industry standards, and company procedures
* Champion continuous improvement across operations, promoting efficiency and innovation
Requirements
About You:
* Proven experience in operations or warehousing management, ideally within a consumables or fast-paced environment
* Strong leadership and coaching ability with a collaborative and practical approach
* Demonstrable experience in delivering operational efficiencies and driving continuous improvement initiatives
* Solid understanding of Lean principles, 5S methodology, and Six Sigma tools and techniques
* Comfortable implementing systems and change within a growing business
* Commercially astute with excellent problem-solving and decision-making skills
* Outstanding communication and interpersonal abilities
Benefits
What We Offer:
* Competitive salary: £60,000 – £70,000 per annum (dependent on experience)
* Profit-related bonus scheme
* Private healthcare and NEST pension
* 23 days’ holiday plus statutory bank holidays
* Free lunch provided daily
* Standard working hours: Monday to Friday, 7:30am – 5:00pm (with flexibility as needed)
* A supportive team environment within a forward-thinking and ambitious company