Direct Employer Trainer & Support Specialist (Aerotrac) Draken Europe Verified Bournemouth Airport, Dorset, England Aviation Training Technical Instructor Hybrid Full time 1 hour ago - Be the first to apply The Role About The Role Are you passionate about training, systems, and aviation? Draken Europe is seeking a dynamic Trainer & Support Specialist to join our Aerotrac Support & Training Team. You’ll play a pivotal role in delivering high-quality ERP training across our organisation, supporting key business functions including Engineering, Logistics, Procurement, and Finance. This is a hands-on role where you’ll develop and deliver engaging training programmes, provide expert user support, and help shape the future of Aerotrac use across Draken Europe. Key Responsibilities Design, develop, and deliver a comprehensive Aerotrac ERP training programme. Provide in-person training at our Bournemouth HQ and other UK/international sites. Act as a key point of contact for Aerotrac user support and troubleshooting. Collaborate with the Change Lead Group to align training with evolving business processes. Maintain training standards and continuously improve training effectiveness. Represent Draken in monthly meetings with the Aerotrac software developer (Tracware). Deputise for the Aerotrac Support Lead when required. What You’ll Bring Essential: Train the Trainer qualification. Strong understanding of ERP systems and engineering practices. Excellent communication and presentation skills. Ability to deliver complex topics in an engaging and accessible way. Willingness to travel internationally. Desirable: Experience with Aerotrac ERP. Knowledge of UK CAA and EASA aviation regulatory frameworks. What Success Looks Like A bespoke, effective training programme rolled out across multiple sites. High levels of user engagement and satisfaction with Aerotrac training and support. A growing internal reputation as a go-to expert for Aerotrac troubleshooting. Strong collaboration with internal teams and external software developers. Why Join Us? At Draken Europe, you’ll be part of a forward-thinking team that supports critical aviation operations. You’ll have the opportunity to make a real impact, grow your expertise, and work in a collaborative, supportive environment.