Overview
Assistant General Manager – Camden Bar & Kitchen Stansted Airport. We are the global food travel experts, providing food and drink options for travelers and passers-by. We work with more than 500 brands, including our own brands and well-known franchises.
Role details: Full time (40 hours per week, 5 days of 7). You will be required to work flexibly across weekdays, weekends and bank holidays between the hours of 5am – 7pm. Salary up to £32,000 with a range of benefits.
Responsibilities
* Be a strong support to the General Manager and lead by example in delivering exceptional customer service and operational excellence.
* Maintain the highest standards of brand quality and safety for customers and team.
* Inspire the team to deliver outstanding service and loyalty; mentor and train staff to grow and excel.
* Lead and manage the team with proven experience and confidence; demonstrate excellent service skills and effective communication.
* Be adaptable and resilient in changing situations.
Qualifications and Skills
* Proven leadership experience in a hospitality/guest-facing environment.
* Strong communication, team leadership, and customer service skills.
* Ability to work flexible hours including weekends and holidays.
Benefits
* Colleague discount up to 50%
* Free parking
* Friends & Family discount 20% (terms apply)
* Flexible working
* Management bonus scheme
* Help at Hand - access to digital GPs and 24/7 family helpline
* Wellbeing support through Retail Trust and family-friendly leave
* Various networks (Neurodiversity, LGBTQ, etc.)
* Life assurance
* Apprenticeships and ongoing development opportunities
* Share incentive plan (SIP)
SSP are proud to be an equal-opportunity employer that seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
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