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Brand ambassador (luxury)

London
Permanent
Twining
Brand ambassador
Posted: 23 January
Offer description

{"railsEnv":"production","inMailer":false,"i18nLocale":"en","i18nDefaultLocale":"en","rorVersion":"13.0.2","rorPro":false,"href":"https://twiningsovocareers.pinpointhq.com/en/postings/c8bc64a6-1efa-4bfe-b4f4-3625fc51c71b","location":"/en/postings/c8bc64a6-1efa-4bfe-b4f4-3625fc51c71b","scheme":"https","host":"twiningsovocareers.pinpointhq.com","port":null,"pathname":"/en/postings/c8bc64a6-1efa-4bfe-b4f4-3625fc51c71b","search":null,"httpAcceptLanguage":"en-US,en;q=0.9","serverSide":false} Are you experienced within consumer-focused, luxury, customer facing roles (for example retail or hospitality)? We're looking for a Brand Ambassador (Luxury) / Customer Advisor to join our Twinings Strand store in a full time role. You could be from high-end retail backgrounds or luxury hospitality, bringing confidence in advising customers and presenting our renowned 'Tea Masterclass' to groups. We're holding an assessment centre for an experienced, luxury Brand Ambassador in our Twinings Strand Store, with an assessment day due to be held on 11th February, Want to hear more? 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Application Deadline January 29, 2026 Department The Strand Employment Type Permanent - Full Time Location London Workplace type Onsite The Day to Day Role 1. Focus will be on supporting the sales on the shop floor as well as enhancing the customers shopping experience through friendly and welcoming interactions and a baseline knowledge of the products and services that we offer. 2. Support the team from an operational standpoint, working on the tills, taking bookings for the Masterclass Programme as well as handling incoming deliveries and restocking the shop floor product storage. 3. Maintenance of the store as the historic Twinings flagship premises is of great importance and you'll be required to know the procedures for looking after various elements of the shopfloor and the back of the house such as resalting the dishwashers, and proper care for the mosaic floor. 4. Coverage of the shopfloor tea bar and the responsibility of brewing, serving, and explaining the wide array of blends and single origin and estate teas we offer here at the Strand to customers. 5. Running the Masterclasses in the bespoke Tasting Room. 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Skills, Knowledge and Expertise 7. 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