JOB TITLE: Content Designer (12-Month FTC) LOCATION(S): Dundee or Edinburgh SALARY: £39,825 - £44,250 HOURS: Full-Time DURATION: 12-Month Fixed-Term Contract WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We're looking for a writer or Content Designer - someone who can communicate complex ideas simply and clearly, and help people understand what they need to know or do in a given context. Within the team, you'll fix real customer problems by combining research and insights with clear people-focussed language to meet customer needs and help them do what they need to do. You'll shape different copy options and be comfortable discussing the rationale for your choice of words. You'll also have an appreciation of voice and tone, and know how to apply these to your writing. As a Content Designer, it'll be your role to: Create engaging, readable, accessible content that gives our customers great digital experiences. Develop genuine empathy for people, understanding their needs, aspirations and challenges. Collaborate with the other designers in your team, contributing ideas and creating solutions. Share your expertise to help shape the overall design approach. Provide consistency in the way we talk to customers across topics and touchpoints. Tell stories about your work to demonstrate how effective writing helps customers. What you'll need Experience of writing concise, clear and consistent copy for different channels. A collaborative mindset ready to support a busy multi-disciplinary team. Confidence in writing on-brand content in multiple tones of voice. Familiarity working in a complex landscape - ideally financial services. Confidence when sharing copy with internal customers and receiving feedback. An interest in learning about Design as a discipline. Willingness to share knowledge and be an active member of the Design community About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!