PE Global is currently recruiting for a Veterinary Technical Advisor for a leading multinational animal health client based in Hook, working 2–3 days in the office and the remaining from home. This is an initial 12 months contract position. The pay rate is between £19.23 and £25.64 per hour PAYE depending on experience.
Duties of the role / Responsibilities
* To be the first line customer contact for all product technical enquiries received by phone, post and e-mail. Whilst providing exemplary service to all customers: veterinary teams, farmers and pet owners, they will submit, investigate and follow-up report or complaints
* To resolve product complaints when possible, liaising with field veterinarians, quality and other relevant departments as required.
* Utilise the global PV software to manage all PV cases in line with global procedures.
* Train and support of other members of the technical team as well as the sales force.
* Through comprehensive knowledge of the products and the needs of customers, they will provide advice and support to other business areas within the company, for example marketing and operations.
* Along with technical consultants, collect and maintain the latest technical information on diseases and treatments in the market areas the company cover
* Being available for 'on call' rota for urgent veterinarian inquiries approximately one week in eight.
Education / Experience
* Veterinary degree and active registration with RCVS
* Minimum two years experience in clinical practice strongly preferred although not essential
* Excellent teamworking skills
* Empathy and passion for veterinary medicine customers and their businesses.
* Demonstrated ability to understand, interpret and impart technical/scientific knowledge at appropriate levels
* Excellent communication skills: verbal, written and interpersonal
* Strong sense of personal accountability
* Flexible to learning new products and diseases over time
* Computer literate
* Some overnight travel / attendance at congresses and meetings may be required
* English–written and verbal
Interested candidates should submit an updated CV. Please click the link below to apply, alternatively send an up to date CV to [contact].
***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK***
#J-18808-Ljbffr