Salary: £34,000 - 64,000 per year Requirements: 10 years plus experience leading IT Infrastructure and Support Teams Degree and/or appropriate professional qualifications in relevant subjects Familiarity with ITIL, documentation, and change control processes Skilled in vendor management, budgeting, and procurement Strong understanding of servers, networks, storage, and security technologies (including Azure, Cisco Networking, Citrix, Hyper-V, Microsoft 365, Nutanix, Sophos) Strong communication skills with the ability and willingness to support and collaborate across teams Ability to report performance, risks, and system health to leadership Strong attention to detail and accuracy Willing to study professional qualifications as required Self-starter with confidence working both independently and as part of a team Strong IT literacy and experience using MS Office suite Works effectively with peers and stakeholders, managing expectations appropriately Demonstrates strong analytical and problem-solving skills Demonstrates initiative and a willingness to take on new challenges Ability to organise, prioritise, and manage time effectively Ability to work under pressure and meet agreed deadlines Curious mindset with a commitment to personal and professional development Responsibilities: Responsible for the design, planning, and delivery of all IT infrastructure Manage a team of technical and support analysts maintaining IT infrastructure Ensure system availability for all 2000 computer users with proper monitoring and improvement measures Collaborate with the Head of IT Controls and Head of Technology Platforms on system design and planning Manage the change control process for IT infrastructure system changes Design, document, implement, and manage business continuity processes Seek ways to reduce costs of IT service provision while improving quality Select and manage suppliers, including negotiation of contracts up to circa £1.5m pa Lead, manage, coach, and develop the IT Technical Analyst & Support Teams Technologies: Azure Citrix Cisco Hyper-V Support ITIL Microsoft 365 Nutanix Security Office 365 Cloud DevOps REST More: At Warburtons, we take pride in being a family-oriented organization with over 150 years of expertise in the bakery industry. We offer a collaborative environment where our team can thrive while providing essential bakery products to over 18,000 retail customers across the UK. We value personal development and well-being, offering a range of benefits including profit shares, additional leave, a competitive pension scheme, life assurance, and access to health resources. Join us as we continue to innovate and uphold our legacy in the baking industry. last updated 12 week of 2026