Job Title
Cardiac Ultrasound Account Manager
Job Description
The purpose of this role is to build credible relationships with customers and deliver effective positive change. As Account Manager for Cardiac Ultrasound, you will be responsible for maximizing order intake, sales, price realization and customer satisfaction whilst developing and optimizing the customer relationship to ensure long-term profitability in the defined accounts. This role is remote-based and will cover the North East of England; ideally you would be placed near Leeds, Halifax or Sheffield with regular travel required.
Responsibilities
* Accountable for maximizing order intake, sales (including POS Service Contracts) and price realization at the assigned accounts within the district
* Ensure continuity of the relationship with the account and operate at multiple levels within the accounts’ structure
* Prepare and maintain annual account plans in line with the regional strategy, AOP and execute commitments at district and modality level
* Responsible for ongoing completion of the funnel management tool (SF.com) and systematically analyzing win/loss deals, expectations, customer satisfaction (NPS), market and competition trends
* Responsible for the sales forecast across the assigned accounts and driving accuracy and predictability
* Contribute to the development and implementation of local marketing strategies
* Coordinate all internal necessary resources to obtain objectives and involve others where necessary
* Ensure quotations are completed and delivered within time limits
* Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
* If required, provide dedicated support to assigned accounts to ensure timely handover of the signed customer acceptance document and support collecting Accounts Receivable (AR)
You are a part of a team that
* Reports to the Sales Manager - Ultrasound
* Part of a large team of Cardiac Ultrasound Account Managers
* Works with a team of Key Account Managers and Applications Specialists across the territory with a dotted line into the District General Manager
To succeed in this role, you’ll need a customer-first attitude and the following
* Degree level education (Clinical subjects, Physiology, Engineering or other sciences) or equivalent
* Experience in a sales role ideally gained within Ultrasound and Radiology
* Will also consider someone with a clinical Ultrasound background looking to move into sales
* Confidence in working with C-suite stakeholders
* Full driving licence
* Due to the role working in the healthcare environment, a standard DBS (Disclosure and Barring Service) criminal record check will be required
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won\'t stop until everybody everywhere has access to the quality healthcare that we all deserve.
About Philips UKI
In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability. We encourage you to share any reasonable tools or adjustments needed during our recruitment process and beyond. We are committed to fostering a flexible work environment and encourage discussions around flexible working options to tailor a working arrangement suitable to individual needs while aligning with business goals. If you have specific flexible working requirements, please discuss these during the interview with your Talent Acquisition Partner. For more information, read our Inclusion and Diversity Policy and view our Human Rights report.
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