Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
We’re An Award-winning Employer Reflecting How Our Employees Are At The Very Heart Of Version 1 And What We Do
* UK & Ireland's premier AWS, Microsoft & Oracle partner
* 3300+ strong, €350/£300m revenue business
* 10+ years as a Great Place to Work in Ireland & UK
* Best Workplace for Women in the UK & Ireland by GPTW
* Best Workplace for Wellbeing in the UK by GPTW
Key Responsibilities
* Serve as the strategic lead consultant for modern workplace solutions, advising clients on best practices for Microsoft 365 adoption, optimisation, and integration within ITIL-based service frameworks.
* Working in multiple capacities and being able to shift between design and consultancy to hands-on delivery tasks according to the evolving needs of our clients.
* Act as the primary point of contact between the organisation, the Modern Workplace partner, and key stakeholders to ensure seamless collaboration and service excellence.
* Design, implement, and continuously improve ITIL-aligned processes (incident, problem, change, asset, and configuration management) for end-user computing environments.
* Collaborate with multiple teams of experts on workplace technology transformation projects, driving user adoption, change management, and ongoing training initiatives.
* Ensure security, compliance, and data protection standards are consistently maintained across all modern workplace technologies and devices.
* Monitor service performance, conduct root cause analysis, and implement continual service improvements based on ITIL metrics and user feedback.
* Stay abreast of industry trends and emerging Microsoft 365 and device management technologies, recommending and piloting innovative solutions.
* Act as a strategic advisor and architectural leader for the client, providing expert guidance on modern workplace solutions aligned with business objectives.
* Design, implement, and optimise Microsoft 365 environments—especially SharePoint Online—to foster collaboration, streamline business processes, and support digital transformation.
* Champion architectural best practices and ensure alignment between technical and non-technical stakeholders throughout all project phases.
* Lead adoption and integration of modern workplace technologies in ITIL-aligned service environments, driving user engagement and change management initiatives.
* Coordinate with project delivery teams, support functions, and external partners to ensure effective solution delivery and continuous improvement.
* Maintain rigorous security, compliance, and data protection standards across all workplace platforms and devices.
* Stay current with emerging Microsoft 365 and workplace technology trends, introducing innovative approaches as appropriate.
Qualifications
* Proven experience in a Modern Workplace consultancy or leadership role within an ITIL-aligned managed services environment.
* Exceptional communication, project management, and stakeholder engagement skills.
* Extensive experience in Modern Workplace consultancy or leadership roles within ITIL-aligned managed service environments.
* Advanced technical proficiency in Microsoft 365 applications, with particular expertise in SharePoint Online.
* Demonstrated ability to analyse and anticipate technology trends, maintaining up-to-date knowledge of the evolving Microsoft ecosystem.
* Outstanding communication, project management, and stakeholder engagement capabilities.
* Proactive and analytical problem-solving skills, coupled with a commitment to continuous service improvement and excellence.
Additional Information
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.
* Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.
* Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
* Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.
* Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.
* Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
* Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
* Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
* Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.
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