Overview
Tesco UK • Casnewydd • Permanent • Apply by 29-Sep-2025
Availability Window: Days From time To time Mon 06:00:00 18:00:00 Wed 06:00:00 12:00:00 Sat 14:00:00 23:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week we'd like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
What is in it for you
* There is bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
* We take your development seriously, so this is a great place to get on in your career. You'll have ongoing learning opportunities, and access to award-winning training
* It's an inclusive place where everyone's welcome. We celebrate the individuality of our colleagues
* Your voice matters, and we'll always welcome and listen to your ideas and opinions
* We put your wellbeing first, and support is always available if you need it
* Our colleagues are truly great people, so wherever you work in Tesco, you'll be in good company
Our benefits include:
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends with the Colleague Clubcard
* Access to free wellbeing services with resources to support mind, body, and life
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
* Benefits to suit you, from discounts and shares to cycle to work schemes
* Uniform provided and policies to support you for life’s moments, big and small
* Access to colleague networks providing a space for colleagues from a range of backgrounds
* Read more about the benefits available for our colleagues
You will be responsible for
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Making sure the store is always clean, tidy, and well-presented
* Supporting managers to coordinate seasonal, community and charity events
* Contributing to a great team atmosphere that is inclusive of everyone
* Providing great customer service by listening to customers and putting them first in everything you do
* Keeping the team well-informed and up to speed on any communications, changes, or updates
* Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
* Coordinating store improvements and removing obstacles to great service
* Following health and safety routines and procedures, and ensuring colleagues do the same
* Recognising and celebrating colleagues who provide great service
You will need
* To be a great role model by delivering thoughtful customer service that meets every customer's needs
* To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere
* To be a clear communicator, using a variety of methods to keep your team well-informed
* To be comfortable taking the lead and overseeing the store in the absence of your Manager
* To be a good decision maker, flexible in thinking and capable of handling change to benefit customers and colleagues
* To be motivating, inspiring your team to deliver beyond expectations
* To be curious and look for ideas to serve customers, communities, and the planet a little better every day
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day."
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and you can be yourself at work. We are a place where Everyone's Welcome.
We support flexible working and understand life looks different for each of us. Talk to us during your application about how we can support.
We are proud to be Disability Confident Leader and are committed to an inclusive recruitment process. For information on accessibility support please read the information provided.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. Some roles may require working before 6:15 am or after 9:45 pm or involve working in areas such as warehouse, beverages, or driving roles.
For more information about us please visit www.tescoplc.com
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