LSH Auto is seeking a dedicated and enthusiastic Guest Relations Team Member to join our team at our dealership in Stockport. In this role, you will serve as the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome during their visit.
Your primary responsibilities will include engaging with customers, addressing their enquiries, and providing information about our products and services. You will play a vital role in creating a positive and memorable experience for each guest.
Hours - 40
Salary - Up to £27,010
Requirements
Key Responsibilities:
* Greet and assist guests in a friendly and professional manner.
* Handle customer enquiries and provide accurate information regarding services and products.
* Ensure that the reception and guest areas are clean and welcoming at all times.
* Support and assist the Guest Relations Team Leader as needed.
* Gather guest feedback to help improve services.
Qualifications:
* Previous experience in a customer service role is preferred.
* Excellent communication and interpersonal skills.
* A positive attitude with a strong desire to help others.
* Ability to multitask and handle a fast-paced environment.
* A genuine interest in the automotive industry is a plus.
If you are passionate about providing outstanding customer service, we encourage you to apply and become part of the LSH Auto family
Benefits
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Benefits Include:
• A range of Mercedes Benz training and leadership programmes
• Refer a friend scheme – up to £1000
• Funded ongoing training and development
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• On site gym