We have a unique opportunity to join our team at D M Keith Kia Doncaster as a Workshop Controller. This exciting role is for those who enjoy a fast‑paced workshop environment and have a keen eye for detail.
About The Business
Your business started over 60 years ago and remains family owned. With 26 businesses and over 600 employees, you are a top 50 car dealer. You look for genuine people who care about customers and have a can‑do attitude. Recruitment focuses on attitude first, training skills later. You value family values of Fit, Fun, Family and Fearless and promote from within.
About You
Ideal candidates are highly organized and lead with initiative. They manage varied workloads, support teammates, communicate confidently, and prioritize business needs while maintaining the customer journey. A logical, driven individual with industry knowledge is preferred.
About The Role
As Workshop Controller you will oversee day‑to‑day operations, ensuring efficient completion of work and proper allocation to maximize productivity. You will enforce Brand and D M Keith standards, Health and Safety and quality/compliance regulations. You will monitor technician performance, identify improvement areas, and relay feedback. You will liaise with the Service Manager and Service Advisors to manage customer expectations and deadlines, supporting the team and aftersales management to maximize profitability and performance. You will also support warranty administration: processing claims in line with manufacturer guidelines, ensuring compliance and timely submission, maintaining accurate documentation, and coordinating with manufacturers on warranty queries and rejections.
What We Offer
* A workplace pension scheme.
* Competitive salary.
* 30 days annual leave inclusive of 8 bank holidays.
* Preferential rates for servicing and repairs on your family and friends’ cars.
You will require a Full UK drivers’ licence.
We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
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