Contract: Permanent, Hybrid. Hours: 35 per week, Monday–Friday. Salary: £42,213.23-UK, £46,434.55-London.
At MSI Reproductive Choices UK, our contact centres play a vital role in supporting people to access high‑quality, compassionate reproductive healthcare. Everything we do is grounded in our commitment to choice, dignity and delivering a positive experience for every client who contacts us.
We are currently recruiting one full‑time HR Business Partner to support our Contact Centre colleagues. The role is open to candidates based in Bristol or Rotherham, with the location confirmed based on where the strongest candidate is based. Regular travel between sites will be required to support collaboration and consistent ways of working.
Responsibilities
* Deliver strategic HR initiatives aligned with MSI UK’s mission and values.
* Lead on employee relations, ensuring a high‑quality, values‑led and legally compliant approach.
* Shape people policies and programmes that build culture, capability and engagement.
* Drive HR service excellence, contributing to a collaborative, high‑performing HR team.
About You
* Significant HR and employment law knowledge.
* Advanced experience leading complex employee relations matters.
* Excellent communication skills and confidence using HR systems.
* A high level of discretion, integrity, and self‑motivation.
* The ability to work autonomously while building strong relationships.
Benefits
* Financial Benefits: Competitive salary.
* Up to 5% employer pension contribution.
* Fast expense reimbursement (within 10 days).
* 25 days annual leave + an extra day for your birthday.
* Buy and sell annual leave scheme.
* Family‑friendly policies.
* Rewards & Perks: Long‑service recognition.
* Discounts at 4,000+ retailers through Blue Light Card.
* Health & Wellbeing: 24/7 GP access.
* Employee Assistance Programme.
* Career Development: Paid learning and development opportunities.
* Accredited apprenticeships.
* Clear pathways for career progression.
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