Senior Sales Assistant required for our York store. This contract is 32 hours per week with overtime available. Candidates must be flexible to work Saturdays and Sundays.
Responsibilities
* Work with the store management team to ensure the store, people and operation trade safely and legally, including opening and closing the store.
* Provide expert product knowledge to stay up to date with the latest store ranges and promotions.
* Take ownership of customer and wedding appointments and support the Store Supervisor with inducting, training and coaching Sales Assistants.
* Maximise every sales opportunity to achieve and exceed sales targets and KPIs.
* Deliver high visual merchandising standards and maintain store housekeeping in line with company VM, Health & Safety guidelines and security processes.
* Process deliveries, transfers and merchandise quickly, accurately and efficiently.
Qualifications
* Retail experience (fashion or customer-facing preferred)
* Some supervisory or key-holder experience (desirable)
* Strong customer service and selling skills
* Leads by example on service, selling, and shop floor standards
* Enthusiastic, driven, and self-motivated
* Strong interpersonal and communication skills
* Proactive in owning personal development
* Team player with initiative and a positive attitude
What you can expect from us
* Excellent quarterly bonus scheme when the store hits target; uniform allowance refreshed every 6 months.
* Cycle to work scheme, relocation packages to support career development and season ticket loans for London stores.
* Fun fund for parties, treats, social activities and team-building events.
* The Tyrwhitt Academy for professional development, product knowledge and customer service training; apprenticeship qualifications available while earning full wage.
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