Contract Support Coordinator (FTC – Maternity Cover)
Anabas | Swindon (SN5 6PB)
£14,000 per annum | Part-Time | School Hours (Tues–Thurs, 8:30am–3:30pm)
About Us
Anabas is a dynamic, national Facilities Management company, supporting corporate office occupiers who prioritise delivering an exceptional workplace experience.
We’re currently looking for a proactive, organised, and customer-focused Contract Support Coordinator to join our fantastic team in Swindon on a Fixed Term Contract (maternity cover). If you’re someone with strong administration and customer service skills who enjoys a varied, fast-paced role — this could be a perfect fit.
Position Details
* Salary: £14,000 per annum
* Hours: Part-time, Tuesdays–Thursdays, 8:30am–3:30pm (ideal for school hours!)
* Contract: Fixed Term Contract
Key Responsibilities
* Helpdesk Coordination: Manage RWE Helpdesk activities, scheduling reactive works, planned preventative maintenance (PPM), and compliance tasks via our CAFM system (QFM).
* Customer Support: Respond to helpdesk calls and manage shared mailboxes, ensuring all requests are actioned promptly and in line with SLAs.
* Job Logging & Prioritisation: Accurately log and assign tasks, prioritising in line with service agreements.
* Engineer & Contractor Liaison: Coordinate work schedules, track progress, and update records in QFM.
* Procurement Support: Process orders for equipment and materials as needed.
* Quotation & Reporting: Prepare quotations, assist with client and internal reports, and monitor job completions.
* Purchase Order Management: Process and receipt purchase orders via WAP.
* Compliance Monitoring: Provide weekly/monthly reports on reactive jobs, statutory compliance, and PPM completion.
* Document Management: Organise documentation on Client SharePoint, following agreed naming conventions.
* General Administration: Support senior contract management with additional administrative duties.
What We Offer
* 28 days holiday per year (pro rata, including Bank Holidays)
* Company Sick Pay entitlement
* Life Insurance (1x annual salary)
* Employee Healthcare Scheme
* Employee Assistance Programme (EAP)
* Recognition and Reward schemes
* Training & development opportunities
* Free on-site gym
* Cycle to Work scheme
* Subsidised on-site restaurant with 5-star food and free barista coffee bar
* “Recommend a Friend” scheme
* Company events
Ready to Apply?
If this sounds like your kind of opportunity, we’d love to hear from you. Apply today and start your next chapter with Anabas.
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