Hunter Bond is looking for a Senior Customer Analytics and Insight Manager in Greater London to lead the transformation of a contact centre into an AI powered function. You will be responsible for rolling out Agentic AI capabilities to enhance customer experience and operational efficiency. The ideal candidate will have strong experience in customer analytics and operational transformation, along with expertise in AI and technologies such as Power BI and SQL. The role offers a salary up to £80,000 plus bonuses and good work-from-home options.
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