Majestic Wine Trainee Manager - Chippenham, Chippenham
Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Reference:
b27c056d8657
Job Views:
7
Posted:
12.07.2025
Expiry Date:
26.08.2025
Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine in Chippenham is looking for a dynamic, ambitious, and driven individual who wants to grow and develop in a company that's revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in, the company recently returned to private ownership following Fortress Investment Group's acquisition and has undergone an ambitious transformation. This includes record market share growth, a new website, six new stores, and plans for further expansion in the next five years. Our range includes over 1, different wines, spirits, and beers, both online and in-store, supported by over 1, WSET-trained colleagues offering knowledgeable, friendly customer service.
The Role
As a Trainee Manager, you will support your Store Manager in driving sales and managing daily store operations. You’ll deliver exceptional customer service, optimize KPI performance, and support your team to reach their full potential.
Key Responsibilities:
* Support your Store Manager in store performance and operations, taking responsibility in their absence.
* Drive sales and KPI improvements by identifying focus areas and implementing plans.
* Provide outstanding customer service to foster loyalty and repeat business.
* Offer personalized VIP concierge services, including product updates and tastings.
* Promote and share your passion for products through tastings and managing tasting events.
* Assist in recruiting, managing, and developing team members, supporting their product knowledge and qualifications.
* Maintain the store’s appearance and ensure compliance with safety and legal standards.
* Identify operational improvements and support internal communications and updates.
Knowledge & Skills Required:
* Experience in retail or hospitality environments, working as part of a team.
* Ability to deliver exceptional customer service.
* Understanding retail KPIs and how to improve them.
* Strong problem-solving skills under pressure.
* Self-motivated with a proactive attitude.
* Excellent communication and time management skills.
* WSET 2 qualification is desirable; willingness to progress to WSET 3 for career advancement.
* Full UK/EU/EEA driving license for at least 12 months with no more than 6 penalty points.
What is in it for you?
* Competitive salary and performance bonus.
* Up to 20% staff discount.
* Career progression supported by in-house training schemes.
* Opportunities to travel to vineyards worldwide.
* Company pension, life assurance, uniform, 29 days holiday, wine tastings, and access to Retail Trust benefits.
* Company maternity, paternity, and adoption leave after 26 weeks.
* Long service rewards and comprehensive training.
Job Specifics:
* Contract: Permanent
* Hours: 39 or 45 hours per week
Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more info. Do not provide bank or payment details when applying. All applications should be made via the 'Apply now' button.
Created on 12/07/2025 by TN United Kingdom
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