Job Title: Parts Advisor
Location: Burton upon Trent
Salary: £28,000 - £31,000 basic + £2,000 Bonus
Hours: 8:30am - 5pm Monday - Friday. Every other Saturday morning (Paid as overtime)
Hawkfield Recruitment is currently working with a longstanding family-owned Dealership in the Burton upon Trent area. We are looking to recruit an experienced Parts Advisor for the Aftersales team here.
Our client one of the largest independent motor franchises in the country, who has been recognised with a prestigious UK Dealer of the Year Award, standing out from nearly 190 competitors nationwide. This award reflects our clients commitment to delivering exceptional customer service and achieving outstanding sales performance.
Key responsibilities of Parts Advisor:
* Answering inbound telephone calls promptly.
* Qualifying customer requirements.
* Confirming all customer details are recorded accurately on the system and amend where necessary.
* Dealing with complaints and enquiries.
* Liaising with different departments to ensure customer satisfaction.
About You:
* Excellent communication skills and a good telephone manner.
* Great computer skills and the ability to multi-task.
* High levels of commitment to providing the best customer care.
* A positive and friendly attitude in the work environment.
Please know that once you have applied for the Parts Advisor role, more in depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!
Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY – alternatively, contact Ed Hatt at Hawkfield Recruitment to discuss this role in more detail