To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
Key Responsibilities:
* Build rapport with customers through strong interpersonal skills - customer service experience is ideal.
* Communicate and listen effectively.
* Show a genuine passion for beauty and the retail industry.
* Maintain open availability for evening, weekend, and holiday shifts.
About The Body Shop:
Founded in 1976 by Anita Roddick, The Body Shop is committed to being a force for good, pioneering cruelty-free beauty and empowering people while enriching our planet. We are proud to be the original ethical beauty brand, with activist roots reflected in our campaigns and products. We strive to generate positive economic, social, and environmental impact, breaking the mold and doing things differently. With over 2,000 products designed to suit every customer’s preference, our team is dedicated to learning our customers’ needs and recommending products that make them feel great. Many products are made with natural ingredients sourced ethically through Community Trade programmes, helping communities build better lives.
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