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Director - Ntrinsic Consulting UK / Cpl Talent Solutions GmbH - Technology
Hybrid Newcastle-upon-Tyne
We are seeking an experienced User Experience Service Designer to drive a human-centered design process on a significant long-term project (Dec 2025 – Sep 2026), supporting a major global System Integration Partner. This role is a hybrid position based in the Newcastle-upon-Tyne area.
Responsibilities & Qualifications
* Research & Synthesis: Conduct ethnographic research and synthesize human insights, balancing them against enterprise constraints.
* Facilitation: Lead workshops to gather insights, foster collaboration, and drive team consensus across multiple project streams.
* Visualization: Create user journey maps and develop prototypes to visualize, test, and validate concepts.
* Leadership: Manage team activities, make key design decisions, and provide solutions across multiple teams within the SI partner's delivery framework.
* Testing: Conduct usability testing to gather feedback and iterate on designs.
* Advanced proficiency in User Experience (UX) Research is required.
* Strong practical experience in Service Design Thinking and Design Thinking principles.
* Advanced proficiency in User Research and System Designs within large, complex organizations.
* Proven ability to manage and collaborate effectively across multiple teams and stakeholders.
Client Type: Global System Integration Partner
Location: Hybrid 2 days a week onsite in Newcastle‑upon‑Tyne
Daily Rate: £370.59/Day PAYE contract Inside IR35.
Holiday Entitlement: 33 Days (25 days + 8 Bank holidays)
If you are a User Experience Service Design expert seeking a long‑term contract supporting a major System Integration partner in Newcastle‑upon‑Tyne, apply now!
Seniority level
Mid‑Senior level
Employment type
Temporary
Job function
Information Technology
Industries
IT Services and IT Consulting
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