Job Description
Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256
We’re looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge, or a 1st/2nd Line Engineer looking to take the next step in their career.
The Support Engineer Role
The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in!
The Company
This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower businesses to succeed through the delivery and support of bleeding-edge technology solutions.
* Benefits25 days holiday
* 6% pension
* Excellent bonus scheme - uncapped for high achievers
What’s required of the Support Engineer?
We’re looking for a bright, inquisitive, technically minded Support Analyst – you don’t need to know everything, but you need to be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have experience including:
* 2nd line support experience
* Office 365 and Azure
* Active Directory, including Group Policy
* Basic networking experience
* Any experience with ITIL, VOIP or ServiceNow would really set your application apart!
I want to do that!
If you’re for a new challenge and interested in working to establish a new IT support team and site, this is an excellent opportunity to do so! If you’re interested in this Support Analyst position then please send through your CV today for immediate consideration.
Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid
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