Join Our Team as a Customer Service Administrator! 🌟 Are you passionate about providing top-notch customer service? Do you have a knack for data entry and an eagle eye for detail? If so, we have the perfect opportunity for you! We're seeking a Customer Service Administrator to join our dynamic team. 📍 Location: Leek 📅 Contract Type: Temporary ⏰ Working Pattern: Full Time, Monday-Friday only 💰 Hourly Rate: Up to £15.00ph What You'll Do: As a Customer Service Administrator, you will be the first point of contact for our valued customers. Your responsibilities will include: Responding to customer inquiries with professionalism. Accurately processing orders using SAP. Ensuring that all data is precise and up-to-date to facilitate smooth operations. Addressing and resolving customer issues efficiently and effectively. Liaise with Production and Logistics departments, regarding delivery dates and plan schedules. Confirming price and delivery date and keeping customers advised of any delays Log and follow through customer complaints and ensure Customer Master Data is kept up to date Manage the allocation of bulk finished material in storage to upcoming customer orders Process end of Month Consignment stock Arrange sample requests and pre-shipment samples where required What We're Looking For: Customer Service Excellence: A friendly demeanour and a genuine desire ...