CENTRAL OPERATIONS & COMMERCIAL MANAGER
***HOSPITALITY EXPERIENCE IS ESSENTIAL***
NATIONWIDE. MULTI-SITE. FAST-GROWING. DATA-LED. EXPERIENCE-OBSESSED.
What you’ll get from it…?
* £55,000 - £60,000 salary + up to 25% performance-related bonus
* Hybrid role with travel to sites across the UK (2 days a week in HO in North Wales)
* Big influence in a rapidly expanding leisure / hospitality group
* Development, progression & senior strategy exposure
* Discounts, perks & a people-first culture
Who are they…?
A seriously ambitious, multi-site leisure & hospitality operator with big plans, bold ideas, and a laser focus on delivering incredible guest experiences. Rapid growth, new openings, and a commitment to operational excellence make this a brand that’s constantly moving, evolving, and elevating its offer. If you’re driven by data, obsessed with detail, and excited by complex commercial puzzles - you’ll fit right in.
What you’ll get up to…?
* Support the COO in delivering group-wide operational and commercial strategy
* Improve guest experience, profitability and efficiency across the entire estate
* Lead optimisation of booking, CRM, POS, labour, stock and other key systems
* Shape and manage pricing strategy across all bookable inventory
* Drive capacity and revenue optimisation, including ancillary income opportunities
* Build a strong sales culture through coaching, guidance and consistent standards
* Develop and analyse dashboards, KPIs and data to inform decision-making
* Contribute to new openings, refurb projects and wider brand development
* Coach site managers and central teams, building capability and consistency
Who you are…?
* Commercially sharp with strong operational and revenue-focused experience
* Confident analysing data, spotting trends and driving performance improvements
* Skilled in operational systems - booking, POS, CRM, labour, stock
* A strong communicator able to influence all levels of an organisation
* Organised, proactive and solutions-focused with a passion for the guest journey
* Experienced in multi-site hospitality or leisure (ideal but not essential)
Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by clicking here.
If you know a friend who is looking for their next hospitality job, why not refer them to us? Drop us an email at hello@sixtyeightpeople.com.
If we help them land their next role, you'll receive up to £250 worth of High Street vouchers as our way of saying thanks. Boom!
We are Sixty Eight People. Through people, we will revolutionise our industry!