- Opportunity to shape operations at an industry-leading level.
- Delivering growth, scale, and high-impact operational leadership opportunity
Firmenprofil
A high-growth, investor-backed residential platform delivering large-scale, service-led asset and customer management across a nationally distributed property portfolio.
Aufgabengebiet
- Take full ownership of the operating model at a defining stage of growth, shaping how a complex, customer-facing platform scales without losing control, pace, or quality.
- Turn strategy into execution, building the structure, discipline, and capability required to support a significantly larger, more sophisticated operation.
- Operate as a true partner to the executive team, influencing direction, challenging thinking, and ensuring operational reality underpins commercial ambition.
- Bring clarity and grip to performance, establishing the metrics, insight, and cadence that allow the business to make better, faster decisions.
- Build credibility and depth within the leadership bench, raising the bar on what "good" looks like and creating a team capable of operating at enterprise scale.
- Put in place the controls, governance, and regulatory frameworks expected of a business of scale, without introducing unnecessary bureaucracy.
- Leverage technology and data more effectively, reducing friction across the operation and enabling a more joined-up, scalable platform.
- Ultimately, this is about taking a successful, high-growth business and helping it evolve into a truly enterprise-grade operation.
Anforderungsprofil
- A strong track record of leading complex, customer-facing functions at scale, combining deep operational expertise with commercial instinct to drive performance across the full service lifecycle.
- Brings proven leadership credibility, able to build, lead, and elevate high-performing teams while embedding structure, accountability, and operational discipline in a growing business.
- Demonstrates strong strategic thinking and decision-making capability, with the ability to translate growth ambition into clear, executable plans.
- Financially astute, comfortable owning budgets, forecasts, and operational analysis, using data and insight to inform decisions and improve outcomes.
- A confident stakeholder manager, able to influence and operate effectively at senior and executive level, bringing both challenge and clarity to drive better business outcomes.
- Likely to have come from a high-growth, customer-centric environment (property/FM, financial service, consumer/business services or hospitality) and be based in or commutable to the North West office. Please note this is not a remote/hybrid role and will require 3-4 days in the office.
Vergütungspaket
Competitive basic, bonus and package.
