Job Description
Collab / Workplace EngineerLocation: Barrow-in-Furness | Full-Time | 5 Days OnsiteSalary: Up to £36,000 + pension, healthcare opt, unlimited training budgetWe're looking for an experienced and customer-focused Onsite Desktop Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow-in-Furness.This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment.Key ResponsibilitiesComplete assigned technical tasks within agreed timeframesSupport project delivery alongside internal and external project teamsCarry out operational and support activities to SLA targetsDeliver exceptional customer support and user experienceDiagnose and resolve hardware, software, and operating system issuesSupport desktop deployments, upgrades, and configurationsSkills & ExperienceStrong knowledge of Microsoft Windows environments (Windows 10/11 preferred)Experience with Microsoft Office and end-user supportSCCM experience including OS deployment, application deployment, monitoring, and troubleshootingUnderstanding of scripting technologies such as PowerShell, VBScript, or batch scriptingKnowledge of BitLocker, NTFS permissions, and desktop security practicesFamiliarity with Microsoft Outlook, Exchange environments, and collaboration toolsExperience using ITSM platforms such as ServiceNowExcellent communication and customer service skillsRequirementsMust be eligible for UK Security Clearance (SC)Sole UK nationalityApplicants should have lived continuously in the UK for the last 5 yearsSuccessful candidates will undergo standard pre-employment screening including DBS and employment checksWhat's on OfferSalary up to £36,000Stable long-term opportunity within a professional IT environmentExposure to enterprise-level technologies and projectsTraining and development opportunitiesCollaborative and supportive team cultureIf you're a proactive Desktop Engineer looking for your next onsite opportunity in Barrow-in-Furness, we'd love to hear from you.TPBN1_UKTJ