Job Description:
Front of House Assistant
London
Contract: Full Time, Permanent
Salary: 13.85
Hours: 40 per week
We are seeking a Front of House Assistant to join our team at a prestigious B&I location in London, catering to approximately 300 people daily. The venue offers breakfast, lunch, a barista coffee bar, and high-end hospitality services. The role operates Monday to Friday, with additional benefits including access to an on-site gym and other location amenities.
Ideal candidates will have previous experience in a fast-paced catering environment, such as a catering assistant or supervisor, and are looking to advance into managerial roles. You should enjoy working with a great team and delivering excellent customer service.
Main Duties:
* Serving and interacting with staff and pupils during mealtimes
* Maintaining high standards of cleanliness and hygiene
* Washing, storing, and polishing crockery, cutlery, and glassware
* Providing food and beverage service, including minor food preparations
* Setting up, serving, clearing, cleaning, and storing for special functions
* Working additional hours during and outside term time for events and lettings
* Operating cleaning and dishwashing equipment, and maintaining cleanliness of service areas
* Completing hygiene duties and assisting with meal documentation and service
* Serving customers, visitors, and guests to high standards
* Maintaining vending equipment and ensuring proper operation
We look for a friendly, customer-focused individual who interacts well with customers. Development opportunities are available within our growing company.
Benefits include:
* Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc.)
* Free meals on duty
* Volunteering leave (up to one day per year)
* Enhanced maternity, paternity, and adoptive leave
* Cycle to work scheme
* Recommend a friend bonus
* Training and development programs
* Apprenticeship programs
* Team and social events
* Employee assistance program
* Workplace pension
* Career progression opportunities
About us:
Thomas Franks is a founder-led, fresh food catering business committed to excellence, service, and individuality. We value our clients and staff, fostering a culture of growth and inclusion. We encourage applications from diverse backgrounds to enhance our team.
All applicants must demonstrate the right to work in the UK.
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