What’s in it for you? 15 month FTC! * Opportunity to play a key role within a busy service operations team * Varied role combining scheduling, coordination and customer interaction * Collaborative working environment with cross-functional teams * Opportunity to contribute to process improvement and operational efficiency Must haves * Previous planning or scheduling experience * Ability to work under pressure with changing priorities * Strong organisational skills and attention to detail * Confident communicator with the ability to build relationships * Commercial awareness with a strong customer-focused mindset * Ability to prioritise workloads and make effective decisions * Proactive, motivated and solutions-focused approach Nice to haves * Experience implementing or supporting process improvements, working within service operations or engineering environments, exposure to forecasting, resource planning or backlog management So, what will you be doing? * Scheduling service engineers efficiently to meet customer and business needs * Prioritising workloads based on customer requirements and service demand * Managing engineer availability to ensure effective delivery of service plans * Communicating with internal teams, engineers and customers to coordinate activity * Monitoring service plan progress and managing job backlogs proactively * Suppo...