Overview
We are looking for an enthusiastic, personable, dynamic, and highly motivated individual to join our busy Ophthalmology Booking Department based at Stoke Mandeville Hospital. The role will be to provide a comprehensive administration, booking and appointment service for all our patients’ appointments within our Ophthalmology teams. Have good communications skills to be able to deal with all patient queries regarding their appointments. Be adaptable to be working with the wider team within Ophthalmology.
Responsibilities
* Answering phone calls
* Dealing with queries internally and externally
* Managing the logging of patient referrals and booking
* Dealing with all outcomes of patients’ appointments via hospital system
* Managing patient booking lists
Listen to why colleagues think we’re a great place to work! BHT - A great place to work (buckshealthcare.nhs.uk)
What Buckinghamshire Healthcare NHS Trust offers you
* As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
* We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
* We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us
* We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
* As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
* Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
* A keen supporter of the Armed Forces Community who value employing a service leaver/veteran and their families.
What we stand for
* Our vision is to provide outstanding care, support healthy communities and be a great place to work.
* Our mission is to provide personal and compassionate care every time.
* Our CARE values are: collaborate, aspire, respect and enable.
Contact details
For further details / informal visits contact: Name: Sarah Cheshire
Job title: Deputy Service Manager for Ophthalmology
Email address: sarah.cheshire@nhs.net
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