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Participant engagement & support officer

Neath Port Talbot County Borough Council
Support officer
Posted: 2 October
Offer description

Participant Engagement & Support Officer

We are seeking an enthusiastic and community minded Participant Engagement & Support Officer to join our Communities for Work Plus team. In this varied and rewarding role, you will work alongside a dedicated team to support individuals from all backgrounds to help develop skills, access training and connect with new opportunities, and take meaningful steps towards secure, long term employment. You will also build strong links with businesses and community organisations, organise engagement activities, and support projects that tackle poverty and promote inclusion and empowering people to take confident steps towards lasting employment.


What you will do

* Organise and deliver engagement activities that bring communities together and support employability.
* Work directly with local people to ensure their voices are heard and their skills are developed.
* Build relationships with local businesses to promote job opportunities for participants.
* Produce clear monitoring and progress reports to show the impact of your work.
* Champion equality, diversity, wellbeing, and sustainability in everything you do.


What we are looking for

* Strong communication and organisational skills.
* Experience working with communities, voluntary groups, or employment programmes.
* Confidence in building partnerships with a variety of stakeholders.
* Ability to manage projects and keep accurate records.


About you

Ideally you will have:

* 4 GCSE's grades C or above, or a qualification of a comparable level (eg. Intermediate GNVQ Level 2, BTEC First Certificate, NVQ Level 2).

If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.


About us

We believe in rewarding and recognising our colleagues efforts and achievements. We also believe that there is life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need. Choose to work for us and you will be rewarded with a range of attractive benefits and support to help you live your best life.

* Hybrid working (in some roles) and flexible working schemes to improve your work life balance
* Competitive employee package with a 22.4% employer pension contribution
* Discounted gym membership with Celtic Leisure
* Cycle to work scheme with up to 40% off bikes and cycling equipment
* Purchase a new car through Tusker salary sacrifice scheme
* Exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you. For more information and to apply please visit www.npt.gov.uk/jobs


DBS requirements

* This post is subject to an enhanced DBS disclosure with both adult and child barred list checks.

Neath Port Talbot Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Our schools and employees are dedicated to ensuring the safety and protection of all children, young people and vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessments to ensure that children and young people are protected.


Welsh Language Requirements

Welsh language skills are not required and do not need to be learned when appointed to the post.


Additional Information

Applications may be submitted in Welsh; applications submitted in Welsh will not be treated less favourably than those submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and for armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or who have been made redundant in 2024, Neath Port Talbot Council offers a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or will be affected by job losses at Tata Steel, please indicate this on your application form so we can consider it in the process.


Seniority level

* Associate


Employment type

* Full-time


Job function

* Other


Industries

* Government Administration
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