Intelligence Analyst
Application Deadline: 8 May 2026
Department: Legal
Employment Type: Permanent - Full Time
Location: Birmingham
Description
Keoghs is looking to recruit an Intel Analyst to join our busy, fast paced Intelligence Team. The Intel Analyst will work on a variety of claims ranging from motor fraud, credit hire, EL PL and complex injury matters (and potentially more!). The role involves identifying the appropriate and relevant intelligence evidence from a wide range of resources that ultimately assists with the decision making process required to drive our cases to a resolution.
On the receipt of bespoke instructions, the Intel Analyst will undertake a variety of searches and will need to capture all intelligence evidence relevant to a claim and evidence the same whether that be in internal reports / pictorial format / formal statements. In addition, the Intel Analyst will be required to provide ad hoc intelligence for internal and external customers as required.
Key Responsibilities
* Analysing claims files and provide reports and information to Clients and File Handlers as to the outcome of the analysis
* Using desktop systems and analytical techniques to research and locate relevant information that will validate or rule out concerns and / or detect potentially fraudulent information
* Compiling reports/profiles on individuals and groups involved in suspected fraudulent activity
* Preparing witness evidence (including statements) in order to adduce the results of analysis in Court proceedings (generally civil proceedings) where necessary
* Utilising IT software applications at an advanced level in order to produce proactive intelligence reports (e.g. iBase, i2 Analysts Notebook, Excel)
* Delivering structured and detailed briefings to lawyers and clients on all key facts relating to specific investigations as required
* Preparing reports detailing Intelligence led fraud risk assessments in relation to Insurance Fraud and fraud ring investigations
* Producing reports/briefings in accordance with the Intelligence Cycle and utilising the NIM (National Intelligence Model)
* Where appropriate, mentoring Trainee analysts on an informal basis
* Achieving a daily chargeable target
* Compliance with service level agreements as required on a client specific basis and in accordance with internal benchmarks
* Time recording in accordance with Keoghs policy
Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is Parklands, Bolton Office
Skills, Knowledge and Expertise
* Understanding of legal framework within which intelligence can be disclosed
* Drafting comprehensive and professional reports summarising key issues
* Basic level of commercial awareness
* Communication skills – verbal and written
* Good telephone manner
* Confidence and ability to liaise with clients/customers when presenting a reasoned, logical argument
* Working to tight deadlines and under pressure
* Can work under own initiative and innovative in their thinking
Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Family Cover Private Medical Insurance (Bupa)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death in Service
* Critical Illness Cover
* PHI/Income Protection (Private health insurance)
* Pension Contribution based 5% Employee / 3% Employer
* Employee Resource Groups
* Employee Volunteering Programme
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
* after successfully completing probation
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