About Us
RDO Kitchens & Appliances is a family-run business with over 70 years of history, built on a commitment to service. With a reputation for excellence and a perfect 5.0/5 Trustpilot rating, we combine design expertise with premium appliances to deliver kitchens that exceed expectations. Our team is guided by the principle of “Do the Right Thing” – for our customers, colleagues, and community.
About the Role
We’re looking for a dynamic and customer-focused Retail Sales Advisor to join our growing team in the Reigate showroom. You’ll be the face of RDO, welcoming customers, providing expert advice, and managing their journey from first contact through to delivery.
Key responsibilities:
* Deliver outstanding service at every stage of the customer journey
* Produce high-quality, accurate quotations
* Proactively manage leads and opportunities through to sale
* Maintain an in-depth knowledge of our products and services
* Help uphold our reputation as the UK’s most trusted appliance retailer
What we offer:
* Comprehensive training on our products, systems, and sales approach
* Uncapped commission structure
* Company-wide progression opportunities
* Access to employee wellbeing programmes
* Generous staff discounts
About You
We’re not just looking for experience – we’re looking for the right mindset and values.
You’ll thrive in this role if you:
* Have worked in a retail sales environment or are motivated to learn
* Are target-driven and enjoy taking initiative
* Always put the customer first and take pride in delivering excellent service
* Are organised, detail-focused, and a confident communicator
* Are available to work Saturdays (Sunday and one weekday off)
Our Values
What makes our Values special is that they were chosen by our employees. They reflect who we are, how we work best, and how we want to grow together.
What This Means for Us
Each value is brought to life through clear behaviours—the everyday actions we can all take. These behaviours are our guide to how we collaborate, make decisions, and support each other. They are not just words on a page—they’re how we create a workplace we can be proud of.
Our Benefits
22 Days Annual Leave
Extra Day Off for Your Birthday
Long Service Awards
Medicash Health and Wellbeing Programme
Discounts with retailers and services
Employee Assistance Programme
Staff Discount
Performance Development Reviews (PDR’s)
Performance-related pay and Bonus
Christmas Bonus
RDO Company paid Learning and Development
External Training Courses Loan
Group Income Protection Scheme. Employees who are off sick and unable to work indefinitely will receive 75% of their annual salary paid until State Retirement Age
Pension Salary Sacrifice. A way to boost your pension contributions while reducing your tax and National Insurance liabilities.
Company Sick Pay
Company paid Bereavement Leave
Cycle to Work Scheme
Enhanced Paternity Pay RDO pay full pay for 2 weeks.
Enhanced Maternity Pay RDO pay full pay for the first 3 months. Then Statutory Maternity Pay for the next 26 weeks.
Enhanced Carer’s Leave Pay RDO pay full pay for 1 week per year.
Enhanced Neonatal Care Pay RDO pay full pay for 4 weeks.
Free parking
Company Events