Overview
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The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
Your Impact
* Develop and execute system build plans accounting for software architecture, information security, and hardware deployment.
* Work closely with customers to understand their operational needs, provide system training and configuration to meet their needs.
* Perform system and acceptance testing with customers.
* Develop scripts and other middleware solutions to integrate into third-party systems.
* Troubleshoot complex problems and collaborate with technical experts in various domains.
* Lead workshops with customers.
* Travel to customer sites and work directly with customers to successfully deliver, test, and integrate systems.
What You'll Need
* Bachelor’s degree preferrable in Applications Engineering, Software Engineering, or Computer Engineering or related field.
* 1+ years of related work experience.
* Language requirement:
* French: A1 (basic)
* English level C1 (advanced), the position requires interactions with international clients.
* Ability to travel up to 20%.
* Solid understanding of general computer operations including file systems, file navigation, system settings.
* Familiarity with multiple operating systems (Windows, Linux, etc.).
* Basic understanding of remote system access.
* Comfortable working with configuration files and navigating servers.
* Ability to collect and analyze data to identify software defects.
* Ability to distinguish between configuration issues and development bugs and submit highly detailed defects to the development team.
* Attention to detail: ability to accurately update and sync configuration across a large number of servers.
* Ability to independently troubleshoot and resolve technical.
* Ability to translate complex technical problems into clear, customer-friendly explanations.
* Capable of identifying root causes and vulgarizing solutions to customer and/or leadership.
* Ability to translate customer requirements into configuration.
* Knowledge of SQL Server, MongoDB.
* Understanding of, or experience with, an OMS or ADMS.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Software Development
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