Post Title: Insight & Impact Development Manager Contract Type: Permanent Workplace: Offices in Preston & London, Hybrid Reporting to: Head of Insight & Impact Working Pattern: M-F, 35 hours The EFL is about two things; great football competition on the pitch and improving lives of people in communities off it. With more than 40 million people living within 10 miles of an EFL Club, the potential to connect with local people is as great as it has ever been EFL in the Community supports the network of EFL Football Club charities across England and Wales to make a positive difference to people's lives via the power of the badge. We are looking for a driven and dedicated Insight & Impact Development Manager to help us analyse and understand our impact to gain insight for our Football Club charities and Partners. JOB OUTLINE The Insight and Impact Development Manager will lead on enabling Football Club charity success by supporting Club charities to embed strong impact measurement processes within their organisations, growing capabilities and capacities across the network. They will provide advice, guidance and support to the network through the development of tools and resources, the creation of learning materials, the facilitation of learning spaces, and the delivery of training in relation to monitoring, evaluation and learning. They will equip the network and EFLitC colleagues with the necessary knowledge, skills and capabilities to embed strong, robust and consistent monitoring, evaluation and learning techniques across their programmes and organisations. KEY RESPONSIBILITIES FOOTBALL CLUB CHARITY SUPPORT Engage with the network to identify needed support in monitoring, evaluation and learning, generating a Monitoring, Evaluation & Learning (MEL) Action Plan that promotes network success for this area of work Develop tools and resources for the network to utilise to create network consistency and encourage the development of capabilities for MEL, supporting the network and EFLitC to apply this within their organisations Responsibility for maintaining and updating the Insight & Impact App as an information sharing resource, ensuring the network have access to the most up to date resources and information, promoting a learning culture Provide advice, support and guidance to the network for their internally developed and commissioned programmes to support strong data collection for all network programmes and promote growth of knowledge Support the Head of Insight & Impact in the development, implementation and continuous improvement of the overall Insight & Impact Strategy Support the Insight & Impact Coordinator and the wider EFLitC team with the analysis of data (quantitative and qualitative) and the creation of annual programme impact report Lead on the contribution to funding opportunities, in partnership with the Insight & Impact Coordinator, through written responses to MEL related questions and engaging in funding opportunity interviews Engage in external monitoring, evaluation and learning working groups or other external opportunities, representing EFLitC positively LEADERSHIP & EXPERTISE Lead on the delivery of the MEL Action Plan, providing a range of support to the network based on identified need. This includes, individual, group and network wide support Lead on the development and embedding of the Monitoring, Evaluation & Learning (MEL) Framework and Toolkit, supporting the network to apply this within their organisations Lead on supporting the network in understanding the impact measurement requirements for the Capability Code or Practice (CCOP) Support the Head of Insight & Impact with the delivery of the MEL Community of Practice and other collaboration and best sharing opportunities for the network Support the Head of Insight & Impact and the Head of Marketing & Communications with the delivery of the “Measuring Impact of EFL Clubs in the Community” national impact report Build external relationships in the field of monitoring and evaluation, positively representing EFLitC’s Insight & Impact Team Provide support, advice and guidance to the Insight & Impact Coordinator on a day-to-day basis, providing upskilling and development opportunities to support continual improvement within the Insight & Impact Team Upskill the wider EFLitC team on impact measurement processes and how to embed MEL to support organisational development and understanding CONTINUOUS IMPROVEMENT, GROWTH & BEST PRACTICE Provide a range of training and learning opportunities to the network in monitoring and evaluation, supporting them to embed strong and consistent impact measurement processes within their organisation Create and facilitate best practice sharing, learning and collaboration opportunities for the network to engage and learn from each other Keep up to date on monitoring and evaluation methodologies, guidance and recommendations from key stakeholders, such as national government, partners, and research agencies Ensure up to date methodologies remain embedded in EFLitC work and that updates are cascaded across the organisation and network Implement a peer-review process with the Insight & Impact Coordinator, providing guidance and feedback to support their development and ensuring alignment across insight and impact workstreams Support the Insight & Impact Coordinator in establishing organisational processes for MEL, working with the wider EFLitC team to embed MEL from the outset for commissioned programmes Seek out further development opportunities for the network and EFLitC in relation to MEL Build relationships with external research organisations or agencies, such as universities or other charities to support collaboration and continuous improvement WHO WE ARE LOOKING FOR KNOWLEDGE & UNDERSTANDING Hold an undergraduate degree or equivalent experience in a relevant field/subject Advanced knowledge of developing monitoring and evaluation frameworks and toolkits to measure impact Demonstrable success developing and implementing monitoring and evaluation frameworks and toolkits to measure impact Experience delivering learning and training packages to non-expert audiences In-depth knowledge of data collection and management techniques to ensure datasets remain clean and usable including advanced knowledge of SPSS and its use for analysing datasets and Microsoft Excel for performance reporting Strong understanding of policy contexts and government priorities in planning evaluations and of using analysis to influence policy, programme development or funding decisions Strong understanding of Data Protection, specifically the UK GDPR Knowledgeable of publication requirements for journals and/or other publication methods Holding a postgraduate degree in a relevant subject containing social research method content or additional research method training qualifications would be advantageous TECHNICAL SKILLS Strong understanding of research ethics, good practice guidelines and government guidance for research and evaluation Advanced knowledge of evaluation types and methodologies and when to apply each Demonstrably competent in data planning techniques, such as logic models, theories of change, and monitoring and evaluation plans Advanced technical knowledge of quantitative & qualitative data analysis techniques and in designing evaluations appropriate to the evaluation task, including demonstratable skill using SPSS to analyse datasets Strong skills and experience in analysing qualitative data through thematic analysis Preferably have evidence of continuous professional development in impact measurement via CPD approved training courses and professional webinars An eye for detail, able to produce work with minimal errors and to high standards, with strong proof-reading capabilities ATTRIBUTES An excellent communicator and teacher who can train, upskill, and develop others, providing tailored support to individuals or groups and with strong verbal and written communication skills A leader, ideally with prior experience in a Team Leader role A strong people development approach - providing support, advice and guidance to junior employees or non-expert colleagues to support their development and growth A good trainer, able to create and deliver clear and concise training and development packages to expert and non-expert audiences A relationship builder, able to build and maintain valuable and influential relationships with stakeholders Able to work independently and develop own programme of work to produce high quality outputs on time Personable, able to develop constructive working relationships with internal colleagues and external stakeholders Able to work under pressure in a fast-paced, dynamic environment and be agile and adaptable to change Innovative and inspiring with a willingness to take calculated risks and challenge the norm INTRODUCTION TO EFL in the COMMUNITY (EFLitC) EFL in the Community is the charitable arm of the EFL (English Football League). EFL in the Community (formerly the EFL Trust) was established in 2008 to support the groundbreaking work of EFL Football Club charities. This network of charities across England and Wales use the power of the Club badge to reach people who need help. They deliver a wide range of initiatives focused on improving health and wellbeing; raising aspirations and realising potential – building stronger, more cohesive EFL communities. We look for the best people who approach their work with energy, excellence and commitment. Our employees are crucial to our success and Equality, Diversity and Inclusion are fundamental elements of building our team. If you have any particular requirements in respect of the recruitment or interview process, please mention this in your application. The EFLitC reserves the right to close this vacancy early should we receive sufficient applicants.