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Business development manager - service

Stourbridge (West Midlands)
Mitie
Business development manager
Posted: 11 June
Offer description

Better places, thriving communities.


Argus Fire launched in, and is now part of the Mitie Group. We are the UK's class-leading supplier of fire detection and fire protection systems. We design, install, and maintain all types of automatically operating fire extinguishing systems and electronically activated fire detection and alarm systems for large projects through to servicing small standalone products. We currently have over employees and have offices based in Stourbridge (HQ), Manchester and London.

Despite our ongoing success, we are never content on standing still and continue to re-invest significant amounts into the development of our products, services and platforms.

Role and Responsibilities -Business Development Manager - Service

As the Business Development Manager within in our Sales & Estimating Department you will be responsible for sales growth and key account management aligned to our Service & Maintenance operations. You will have a strong understanding of the regular maintenance of fixed fire protection and detection systems in accordance with both national and international standards, coupled with excellent analytical skills, organisation and the ability to communicate effectively with the wider team, clients and stakeholders.

Responsibilities

1. Key account management.
2. Build and maintain strong relationships with existing and potential customers.
3. Survey and obtain key asset information to inform estimates.
4. Regular liaison with the service and maintenance team.
5. Review tender documents including drawings, design standards, specifications and client requirements.
6. Develop a detailed proposal document complete with associated deliverables.
7. Monitor and progress submitted quotations to obtain client feedback, negotiate & prepare win/loss KPIs and lessons learnt.
8. Attend internal and client meetings.
9. Professionally interact with our customers either through email, telephone or site visits to further client satisfaction & increase sales opportunities.
10. Lead internal handover meetings upon project award.
11. Manage group company enquiries and accounts.

Essential Skills

12. Proven technical experience in fire sprinkler/detection systems with a good understanding of reading construction drawings, P&ID's and understanding technical specifications.
13. Experience of developing technical fire protection and detection maintenance proposals.
14. Understanding of fire protection and detection related standards including, but not limited to, BSEN, BS, BS, BS, BS & BSEN .
15. Strong organisational skills with ability to meet deadlines and changing priorities.
16. Can demonstrate exceptional attention to detail and efficiency.
17. Proven IT skills with experience of MS office packages.
18. Friendly and outgoing personality with the natural ability to engage with customers/clients representing Argus Fire professionally and positively.
19. Strong commercial awareness with demonstrable numerical skills.
20. Willingness to learn and develop.

Working 9am – 5pm Monday-Thursday, 9am – 4pm Friday, mainly office based but willing to travel nationally.

What Argus Fire Offer

21. Competitive salary
22. 25 days holiday, plus bank holidays
23. Company pension
24. Life insurance
25. Company car

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

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