Description People Services Coordinator Location: Commutable distance to Winchester Inclusive Arqiva ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks! Total Package Up to £42k base salary 6% pension contribution Private Medical 25 days annual leave Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance Work. Life. Smarter. Our commitment to a flexible and hybrid working culture Provides administrative and helpdesk support to employees, ensuring smooth P&C processes and timely responses to people policy queries. Assisting with payroll-related queries to ensure employees are paid accurately and on time. The role • Respond to first-line P&C queries from employees, escalating complex cases where necessary. • Maintain and update employee records in P&C systems, ensuring accuracy and compliance. • Assist in the preparation of P&C correspondence, including contracts and policy updates. • Support the administration of the full employee life cycle, from onboarding to offboarding processes. • Coordinate P&C case documentation and track case progress. • Ensure compliance with GDPR and data protection regulations in handling employee information. • Provide administrative support for P&C-related projects and initiatives. • Assist in compiling reports on P&C queries and service request trends for internal review. • Respond to employee payroll queries and escalate complex issues where necessary. • Work closely with P&C and Finance teams to process payroll changes. The person • Organisation - Ability to prioritise tasks effectively and manage competing deadlines • Attention to detail - Keen attention to detail in identifying defects and ensuring accuracy • Communication - Collaborate with cross-functional teams, present technical info and provide training or support and/or strong verbal and written skills to provide clear and professional correspondence • Entry-level experience in HR administration or customer service. • Familiarity with HRIS platforms and HR policies is desirable. • Entry-level experience in HR administration or customer service. • Familiarity with HRIS platforms and HR policies is desirable. Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us. Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us. Your wellbeing …. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.