Job Title: Second Line Support Engineer
Location: Colerne, Chippenham
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF
Keep the UK’s secure satellite communications always on.
At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as a Second Line Support Engineer at Colerne, near Chippenham, Wiltshire.
You’ll be part of our Mission Systems team helping to operate and support secure satellite communications that the UK’s Armed Forces rely on work that underpins national security and delivers real‑world impact.
The role
As a Second Line Support Engineer you will have the opportunity to join the team at an evolutionary point the of our Satellite Communications project, replenishing the infrastructure in line with our service delivery wrap.
The Second Line Engineer is an integral part of the escalation team for the Satellite Communications Network, where you will be required to complete both scheduled and unscheduled maintenance tasks as part of a team providing solutions to complex engineering problems
Day-to-day, you’ll:
1. Complete routine and scheduled maintenance in line with work orders, maintenance schedules, and support documentation.
2. Drive reactive maintenance activities and contribute to continuous improvement.
3. Report, diagnose, troubleshoot, and resolve system alarms and anomalies.
4. Produce comprehensive fault reports and accurately record all maintenance activities.
5. Work closely with stakeholders and operational support teams to ensure the delivery of satellite services.
6. Provide out‑of‑hours technical on‑call support to the Operations team.
This role is full time, 37 hours per week and is based on-site at Colerne, with opportunity for flexible working.
Essential experience of the Second Line Support Engineer
7. CompTIA Network+ or equivalent experience.
8. Understanding and experience of maintaining high‑power RF (Radio Frequency) transmission and antenna systems.
9. Competence and certification to work at height.
10. Skilled in installing and repairing fibre and copper cable systems.
11. Proven experience in maintaining and fault‑finding on satellite communications equipment, including control and monitoring systems.
12. Strong organisational and workload‑prioritisation skills, with the ability to work autonomously.
Qualifications for the Second Line Support Engineer
13. HNC or above in Electrical/Electronic Engineering (or relevant equivalent experience).
14. Cisco Certified Network Associate (CCNA) qualified/competent.
15. Full UK driving licence.
Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Must be Sole UK national.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at .
What we offer
16. Generous holiday allowance
17. Matched contribution pension scheme, with life assurance
18. Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
19. Employee share scheme
20. Employee shopping savings portal
21. Payment of Professional Fees
22. Reservists in the armed forces receive 10-days special paid leave
23. Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
24. ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
25. Flexible working – we give people more options to better integrate their work and personal life, whilst ensuring that business needs are met
26. A dynamic working environment
These benefits reflect our purpose‑driven culture and commitment to meaningful careers.
Babcock
We’re Babcock — a global FTSE organisation with over 26, people working together to make a difference.
Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.
We call that lifetime engineering.
Join us and see how far we can go, together.
We are a disability confident committed employer.