Overview
Customer Service Representative : Electrical/Solar/Renewables
The COMPANY
Our engineering client has been at the forefront of renewable energy technology for nearly fifty years. They are a market leader in the design and manufacture of wind and solar systems, with a reputation for quality and after-sales service.
The ROLE
Due to continued growth our client now require an additional Customer Service Representative to join their team. Responsibilities will include:
* Communicate effectively with customers
* Effectively use CRM system
* Help clients to find a satisfactory resolution
The CANDIDATE
Our client is looking for strong applicants with the following experience:
* Customer Service background
* Technically minded
* Excellent communication skills: both phone and Email
* Ability to build empathy and rapport
* Experience gaining understanding of customer requirements and recommending appropriate solutions
Salary: c.GBP28/29,000 (DOE) plus Quarterly Bonus
Location: Corby
Suitable living locations for this role would include: Oakham, Kettering, Corby, Stamford, Market Harborough, Desborough, Oundle, Oakley, Rothwell, Thrapston, Peterborough, Wellingborough, Kibworth Beauchamp
Alternative Titles: Customer Services, Customer Service Representative, Customer Representative
INAND1
Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We service recruitment requirements of modern businesses and candidates alike. Within sales we work with vacancies for Account Managers, New Business Development Managers (BDMs), Senior Sales, Technical and Engineering Sales, and Telesales positions.
INAND1
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Advertising Services
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